When our practice is closed, there are several options available if you require after hours medical care.

For urgent medical advice, you can contact Healthdirect Australia on 1800 022 222, a free 24-hour health advice service staffed by registered nurses. Healthdirect can help determine the most appropriate care for your situation.
We also offer an after-hours doctor service for patients requiring medical assistance outside our normal opening hours. Please note that this service is privately billed, and no Medicare rebate is available. By contacting the after-hours doctor, you acknowledge and consent to an out-of-pocket telehealth consultation fee of $300. To access this service, please call 0405 367 154.

For urgent but non-life-threatening conditions, you may wish to attend the Heidelberg Medicare Urgent Care Clinic, the clinic is open extended hours, accepts walk-in patients, and can be contacted on (03) 9000 9276.

located at:
Heidelberg Medicare Urgent Care Clinic
152 Burgundy Street, Heidelberg VIC 3084.

If you require emergency medical treatment, your nearest Emergency Departments are:

Austin Hospital Emergency Department
145 Studley Road, Heidelberg VIC 3084
Phone:(03) 9496 5000
Open 24 hours a day, 7 days a week.

Northern Hospital Emergency Department
185 Cooper Street, Epping VIC 3076
Phone:(03) 8405 8000
Open 24 hours a day, 7 days a week.

If you or someone with you is experiencing chest pain, difficulty breathing, severe bleeding, signs of stroke, loss of consciousness, or any other life-threatening emergency, please call 000 immediately.