Have a question? Need to make an appointment? We’re here to help! Please feel free to contact us using the information below. Our friendly staff is available to assist you with your enquiries. Call us on PH: 8327 2283.
Opening hours:
Mon to Fri 8:30 am to 5:00 pm
Saturdays & Sundays 9:00 am to 1:00 pm
Public Holidays Closed
Tel : 03 8327 2283
Email: reception@ivanhoefamilydoctors.com.au
Address: 2/120 Upper Heidelberg Road, Ivanhoe 3079.
Alternatively, if you would like to provide feedback, we welcome your thoughts and opinions regarding our practice. You can contact the Practice Manager by phone or email if you wish to let us know of any matter that has affected you, either positively or negatively, about the running of any aspect of the practice.
PH: 9497 1644
E: practicemanager@dr131.com.au
If you choose to give your contact details, a senior member of staff will contact you to follow-up your concerns.
If you choose not to give your contact details, that is fine. We will simply try and take on board your feedback and attend to it.
Your input and feedback is important to us.
If there is any aspect of the service you receive that you are unhappy with, then please discuss this with our Practice Manager or your Doctor.
If you feel you need to make a complaint to an outside agency, contact the Health Services Commissioner on:
Health Services Commissioner
30th floor, 570 Bourke St. Melbourne Vic 3000
Tel: 1800 136 066 toll free
